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David and Goliath
Written by Andy Sharman Thursday, 17 September 2009 21:27
This is a term that has been thrown around a lot when describing the articles about me, my blog and my battle against Thomson over my holiday to Tunisia. It seems that I am not the only person out there, and I do believe Thomson to be sorry now they realised the steam roller of fame this story has received this week. They have invited me down to them to dicuss how to improve their customer services and I would like you (the readers) to tell me what you think needs to be done!Read more... Comments (8)
Thomson Complaint - Resolved, but...how?
Written by Andy Sharman Monday, 07 September 2009 07:27
During my complaint about my horrible Thomson Tunisia holiday, I wrote on my blog displaying how angry I was about the service I received and not only that, but when I complained I was completely ignored. Just prior to me going away to Spain I received the cheque from Thomson to recompense me for my horrible Thomson holiday. Although this was an amicable amount, it was not what I deemed to be a credible amount, and as such I feel someone who doesn't go through the lengths I did to get get noticed by their company will probably receive nothing.More on my horrible Thomson holiday to Tunisia - The excursions
Written by Andy Sharman Friday, 17 July 2009 12:47
Well as you all know I have already blogged about the horrendous Thomson trip to Tunisia I posted about before. I have already explained about the lies the travel agent in Thomson travel agents in Leicester city centre told myself and my girlfriend about the location, and holiday. I thought I would add a bit more detail about the resort, and the excursions.
Thomson trip to Tunisia, staying in Marhaba Palace Review
Written by Andy Sharman Monday, 29 June 2009 07:30
As many of you know I have been back from holiday in Tunisia with Thomson a little over a week now, and the reason for a lack of posts and updates is because I spent about half of last week writing a complaint letter. I just want to say to everyone out there that may be Googling this place to go onto holiday there, that, Tunisia is a really nice place providing you are told real facts about it when you purchase the holiday, and that the hotel is of a good quality. Here is a much much shortened version of the issues we had whilst there, and the lies we were fed during the Thomson trip to Tunisia.
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