Search Result

1. Thomson Complaint - Resolved, but...how?

   Category: Ranting Blog/Business

   ... after this I registered an official complaint, this was the 17th June so as Thomson have now received my official complaint letter the regulatory response time starts ticking. The law is 28days for a complaint ... Monday, 07 September 2009

2. Comments

   Category: Category

   All comments from the different post responses ...

3. Thomson trip to Tunisia, staying in Marhaba Palace Review

   Category: Comments

   ... detail all the problems we experienced suffice to say that I have written a 14 page complaint letter to First Choice and am awaiting a response. One point I will mention in that I was very explicit to ... Wednesday, 30 September 2009

4. Thomson trip to Tunisia, staying in Marhaba Palace Review

   Category: Comments

   In response the the last comment there are two ways to look at it. As a travel agent myself I get many customers coming into the travel agents i work in who have booked on the internet and have encountered ... Tuesday, 15 September 2009

5. Thomson Complaint - Resolved, but...how?

   Category: Comments

   ... your rep Sarah who at first was very off hand, her initial response was “why didn’t you report this earlier”. We explained that we were trying to give things the benefit of the doubt (as we hoped it wasn’t ... Friday, 23 October 2009

6. Thomson Complaint - Resolved, but...how?

   Category: Comments

   ... had a response. I have even brought to your attention your non compliance with ABTA regulations - this was over 11 days ago and still no answer! ... Monday, 12 October 2009

7. Thomson Complaint - Resolved, but...how?

   Category: Comments

   After seeing Andy in the paper today and checking out his blog, this response made me sad. Blatantly a copy and paste response about how you are in the process of putting things right - totally not on. ... Tuesday, 15 September 2009

8. Thomson Complaint - Resolved, but...how?

   Category: Comments

   ... their holiday. Our standard response time for dealing with customer enquiries such as this is within 28 days after acknowledgment, yet regrettably we failed to meet this for this issue. This is unacceptable ... Friday, 11 September 2009

9. David and Goliath

   Category: Comments

   ... for most new websites it takes upto 90 days to get crawled correctly by Google, whereas my website was pre-existing and being crawled consistently already. It helped me get a better customer response and ... Monday, 19 October 2009

10. David and Goliath

    Category: Comments

    ... email (citing the complaint number) well over a month ago. I\'ve received an automated email response and absolutely nothing else. Kev. ... Saturday, 19 September 2009